Calling all EXACT service pack owners

If you’re an EXACT service pack owner you might find the following information useful, it’s all about hardware requirements and operating system.

If you’ve got this service pack make sure it’s installed (applies to all operating systems). There’s a minimum size for the resolution which is 1024 x 768 (at lower resolutions the screen is truncated). Depending on what features you have you may need a widescreen monitor; if you do we recommend screens capable of 1280 x 1024 and above.

Pro digital imaging software supports a 64 bit operating system (but check with your digital imaging hardware supplier whether your hardware has drivers for 64 bit operating systems).

Here’s a list of things which aren’t currently approved or supported, they are; wireless devices, virtual private networks, home edition of any operating system is supported by Software of Excellence. However, Windows XP, Vista, and Server 2003 are supported based on best performance, future support but not by recommendation.

Since April 8, 2014 all Microsoft XP users were urged to update their operating system as Microsoft has formally ended support for Windows XP. However, the consequences include a lack of patches for Windows security vulnerabilities.

If you want an effective system performance, the EXACT database should be on a separate physical drive to Windows and the program files on the EXACT server.

Any practice upgrading to Exact version 11 and still running workstations with Windows XP will have noticed that it has significantly slowed down. All XP systems ideally need to be upgraded to Windows 7 to maximise performance.

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For all your IT needs please contact ABCOM 01444 871200

Even if you are with a supplier but are simply not happy or want to consider the options we are close by.

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