How cloud communications can reduce your business expenses
By tossing away their premise-based phone systems, companies are now discovering new, streamlined methods of communication, while reducing a number of risks.
Cloud communications are familiar terms that businesses
The definition of Hosted telephony is a telephone system that resides in the cloud rather than in your office, so it eliminates many of the practical and technical headaches that plague more traditional onsite systems. This also helps explain why hosted call centre services have been steadily increasing in numbers , near to 11% each year – That is in fact twice as fast as traditional premise-based call centres.
The truth is that the scalability and modular approach of hosted telephony provides organisations with many opportunities to increase productivity with cost efficiency, avoid the unavailability that enrages customers and focus on growing their businesses by using telephony.
Our top tips for moving to the cloud to help save you money…
Is your traditional phone system limiting your business growth? Meet with us to find out how you can improve business performance with unified communications
6 ways the cloud could save your money!
Find out the key ways moving to hosted voice can help your business
End costly support
Maintenance and support costs can quickly outstrip your initial capital outlay for an on premise PBX (private branch exchange). And as your equipment ages, prices only soar higher. Walk away from on-premise hardware sooner – not later. No need for expensive add on cards or updates to the physical hardware.
No more expensive downtime with cloud communications
When communication infrastructure is down because of updates, repairs, or natural disasters, your bottom line suffers. With a cloud approach, vital communications capabilities work independently from local power, network, or systems availability. This means even if a fire, flood, or storm makes your office inaccessible, you can still work from any Internet connection or mobile device.
Scale to meet demand
Buying hardware is a guessing game. If you size your PBX for current needs, you can quickly outstrip capacity. But if you select systems too large, you can waste hard-earned capital. With cloud communication services, you pay for precisely what you need, when you need it. You have the flexibility to accommodate fluctuating demand as your business grows.
Eliminate Purchasing woes
Capital purchases represent a significant financial commitment. But even with careful research, things don’t always go as planned. If your new PBX fails to deliver promised productivity benefits, your investment will misfire. With cloud communications, service-level agreements (SLA’s) guarantee you get the performance you expect. If you’re disappointed for any reason, you can simply change the features you use. The ability to modify on the fly is key for the cloud generation.
Cloud communications stop technology headaches
It can be hard to make certain you’re making the right technology move at the right time. With cloud communications, your service provider, not you, assumes that risk. They’re responsible for acquisitions, upgrades, and capabilities that keep pace with the market. ABCOM strive to blend their offerings with tip top helpdesk support. If you marry IT support and broadband provisioning you gave a one stop shop!
Cost-effectively add new features
Adding a new customer contact centre or deploying new communication productivity features are two major ways to boost your business. But new features such as these may require a costly infrastructure upgrade. Cloud communications lets you easily add new features for some, or all, of your team for a predictable monthly fee. Let costly infrastructure investments be a thing of the past.
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