How do you plan to implement MFA for businesses you work with?
To achieve a balance between security and user experience, organisations should consider the implementation of single sign-on (SSO), which allows access to multiple applications with a single set of credentials.
In combination with MFA, SSO prevents bad actors from accessing critical data using weak passwords or social engineering techniques while minimising roadblocks to productivity.
A significant factor in MFA adoption is simplicity. For example, using push notifications to mobile devices for verification can be less intrusive to users and provide a better user experience. Using biometric identification, such as fingerprints, also enhances the balance between user experience and security.
MFA protects sensitive data and user access in a remote work environment. IT teams should provide user-friendly MFA tools, such as authenticator apps and support for hardware tokens. MFA enforcement should extend to VPNs and cloud services, ensuring employee access is secure and compliant with regulatory requirements.
Compatibility with regulatory compliance standards, such as Payments Service Directive 2 (PSD2) and Payment Card Industry Data Security Standard (PCI-DSS), is essential in industries dealing with financial and sensitive data. MFA and other security measures contribute to a wider zero-trust security framework, which assumes no user or device can be trusted by default.
When implementing MFA, cybersecurity training should be provided to employees to help them understand MFA’s importance and adapt to the new authentication method. Consistent, clear communication is essential, especially during the ongoing pandemic, where organisations have seen increased cyberattacks, such as the Colonial Pipeline incident.
Implementing MFA effectively improves overall security for organisations, mitigates cybersecurity risks, and complies with regulatory requirements while maintaining a balance with user experience.
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