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What does the number porting process involve?

What is Number Porting?

Number porting is the seamless process of transferring an existing phone number from one service provider to another. This practice offers two main approaches to consider: local number porting and full mobile number porting.

  • Local Number Porting: Local number porting predominantly pertains to fixed-line phone numbers.
  • Full Mobile Number Porting: Full mobile number porting involves changing your mobile number to a different service provider, upgrading your existing mobile service, or relocating the number to a different geographic area.

Number Porting vs Call Forwarding: Understanding the Distinction

Number porting is a permanent method of relocating a phone number to a new provider, resulting in the closure of the old account linked to that number. In contrast, call forwarding maintains the old account association while directing calls to a different number or recipient.

Benefits and Advantages of Number Porting

In the past, switching telecom providers often meant acquiring a new phone number, which deterred many companies from making the switch. Number porting eliminates this hurdle, allowing your business to upgrade communication providers without the need to inform existing customers about the change. Your phone number remains the same, ensuring uninterrupted service for your clients while your organization benefits from the services of a communication provider tailored to your business needs.

When to Port Business Phone Numbers

For a seamless transition, it’s essential to initiate number porting before switching service providers. This ensures uninterrupted service, and only after the porting is complete should you cancel any existing lines with your previous provider.

The process typically involves:

Request: Initiate a porting request with the new service provider.
Authorisation: Provide required documentation or a Letter of Authorisation to prove ownership of the number.
When we have these documents and will send them to the losing supplier.
Validation: Our supplier will validate the request.
Transfer: On approval, the losing provider then releases the number to the new provider.
Testing: Ensure the number works correctly with the new provider.

We deal with the whole process and only need your approval on paperwork with the losing provider to get the process moving forward.

Please contact us and we will help make any transfer seamless.

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