What is the Receptionist Console?
Elevate your business communication with our Receptionist Console. Designed for efficient call handling and superior customer interactions, this feature-rich console ensures that every caller receives a prompt and professional response.
Streamlined Call Management: Seamlessly direct incoming calls across single or multiple sites.
Extensive Directory: Swiftly route calls using an extensive directory of up to 800 contacts.
Real-time Call Queue Oversight: Monitor and manage call queues effectively.
Multi-Party Conference Calls: Initiate group calls, connecting inbound callers to multiple contacts.
Collaborative Functionality: Empower several receptionists to manage calls across various sites concurrently.
Upgrade to the Receptionist Console and redefine your communication standards. Boost customer satisfaction and enhance operational efficiency.This is a paid Add on for Horizon.