HP Laptop battery recall

HP Laptop battery recall

HP Notebook Computer and Mobile Workstation Battery Safety Recall and Replacement Program

Being a HP partner we have received information, that the HP Models listed below, are possibly unsafe for use due to potential risk of fire and burns.

If you wander over to this website you can download a HP battery validation Utility and this will get the ball rolling.

Battery weblink

HP is proactively notifying customers, and will provide replacement battery services for each verified, eligible battery, at no cost. For customers with 5 or more potentially affected batteries, HP has put in place a process to assist with validation and ordering . For details please refer to the FAQs tab on this website.

ProBookHP Probook 640 G2HP ProBook 640 G3
HP ProBook 645 G2HP ProBook 645 G3
HP ProBook 650 G2HP ProBook 650 G3
HP ProBook 655 G2HP ProBook 655 G3
ZBookHP ZBook 17 G3HP ZBook 17 G4
HP ZBook Studio G3
x360HP x360 310 G2
PavilionHP Pavilion x360
EnvyHP ENVY m6
11HP 11 Notebook PC

If you purchased this item for someone else, please notify the recipient immediately and provide them with this information.

 

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