HP Notebook Computer and Mobile Workstation Battery Safety Recall and Replacement Program
Being a HP partner we have received information, that the HP Models listed below, are possibly unsafe for use due to potential risk of fire and burns.
If you wander over to this website you can download a HP battery validation Utility and this will get the ball rolling.
HP is proactively notifying customers, and will provide replacement battery services for each verified, eligible battery, at no cost. For customers with 5 or more potentially affected batteries, HP has put in place a process to assist with validation and ordering . For details please refer to the FAQs tab on this website.
|ProBook||HP Probook 640 G2||HP ProBook 640 G3|
|HP ProBook 645 G2||HP ProBook 645 G3|
|HP ProBook 650 G2||HP ProBook 650 G3|
|HP ProBook 655 G2||HP ProBook 655 G3|
|ZBook||HP ZBook 17 G3||HP ZBook 17 G4|
|HP ZBook Studio G3|
|x360||HP x360 310 G2|
|Pavilion||HP Pavilion x360|
|Envy||HP ENVY m6|
|11||HP 11 Notebook PC|
If you purchased this item for someone else, please notify the recipient immediately and provide them with this information.