Are your Hosted Phones Secure? As well as computers, our internet phones can also pose a security risk. Alarmingly, hackers can often eavesdrop on conversations and make premium calls from people’s phone lines. VoIP (Voice-over-Internet-Protocol) phones are popular with businesses, however keeping software updated is important for security protection. Hosted Phones connect to the internet, just like our computers, but which potentially leaves the devices open to security risks. Many people are unaware that some hackers can actually be operating their systems without their knowing. Keep Firmware Updated Telephones can be out of date with their firmware. Just like keeping your software updated with your anti-virus programmes installed on desktop computers, you must also do this for your phone. Current firmware versions are regularly released so keeping these updated is vital. During installation of your VoIP system, passwords need to be set, which is naturally, our SOP. Not setting passwords is a growing concern and a common one. Don’t be vulnerable, so ensure your phone is protected. Need the Perfect Phone Solution? For all your Hosted Phone and IT needs speak to ABCOM IT Solutions on 01444 871200, who provides IT Managed...
We are agreed that email is an important and necessary part of your business. Right? In light of cloud based systems such as hosted exchange, as well as on premise, it is and is increasingly becoming important to develop , maintain and standby a company wide document laying down the foundations on acceptable company email practice. It provides an economical and instant means of communicating with staff, customers, and vendors – that’s both simple to use and enables increased efficiency. An email policy is required to protect this necessary business tool. An email policy is a legal document that details your organization’s definition of acceptable use for the company email system. It should indicate who emails can be received from or sent to, as well as outline what constitutes appropriate content for work emails. In additional, having a company email policy should: Protect the Organization from Liabilities: When all employees read and sign an email policy, it proves they are aware and agree to the information contained in that policy. Should an email be sent that is not considered appropriate content according to the email policy, the employee, not the business, should bear the brunt of liability for any damages or suits brought as a result of their sending an inappropriate email. All this helps promote a more Professional Environment: If email is used only in a professional manner in the workplace, you can be sure that embarrassing mistakes will not occur (or at least kept to a minimum). For example, if staff are using work email to communicate with their friends, the content in those emails are likely...
Hopefully you are now ready to move your business to the cloud, as it’s become increasingly clear that this is more than just a passing trend. We can see a transition in the market with hosted PBX, hosted exchange and Applications. From the ringside you may have come to realise that your business can reduce expense and benefit from the applications and scalable infrastructure that previously, was exclusive only to larger businesses. Migration to a cloud service can indeed deliver a number of advantages for businesses including costs and reliability, but it also presents a number of risks if the migration is not executed properly. In order to help you organize the migration process, make sense of your options, and avoid any major missteps, use the following business checklist as a roadmap to get started. Identify your critical data. Before you begin the process of selecting the cloud vendor and service line, it’s important to determine exactly what data will be critical to migrate. This will guide your decisions regarding cloud service, as you’ll need an option that provides sufficient space for your data. If it’s been a while since the last time you archived information or cleaned up outdated customer info, this is a good time to do a little (or a lot of) spring cleaning. Once critical data has been determined, your IT staff or support company will be able to determine how much storage will be needed now and in the future, and whether you have enough bandwidth to support the remote access. Develop a BCP – Business Continuity Plan. If something goes wrong during the...
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