Gamma technical alliance partner.

Service provider ABCOM IT Solutions awarded Technical Alliance status with leading UCaaS Supplier Gamma

Yann News 9 minutes

ABCOM IT Solutions has over 25+ years of industry experience in hardware, software, full IT and UCaaS solutions.

Yann Davies, Managing Director, comments on what Gamma’s Technical Alliance status means for ABCOM as a business:

“We are thrilled to have been accredited to the Technical Alliance Program. Customers benefit from the reassurance that they receive first-class service from highly skilled people with the necessary technical knowledge, which is continuously developing and setting our business apart from other telecommunications providers.

We have been working with Gamma since 2012 and have seen many technological changes. We are seeing more businesses accelerate their adoption of a digital-first approach and make the full transition to the Cloud. Our Gamma Technical Alliance Partner status comes at a crucial time.

Organisations need to be more agile than ever, adapting to meet ever-changing commercial demands while offering an optimised and seamless customer experience.

With support from Gamma, we can offer our customers technology that delivers a higher level of simple, consistent, and cost-effective communication and collaboration, helping them meet their need for flexibility and productivity.

Gamma has helped our business expand with its unified communications portfolio, from technical and sales training to product development and bespoke marketing. We can provide the products and have the expertise behind all the solutions.”

Louise Fairley, Senior Manager, Partner Programmes, Gamma, explains:

“We are delighted to welcome ABCOM to the Gamma Technical Alliance Programme and look forward to developing our relationship beyond another 12 years.

By continuing to leverage Gamma’s solutions and an ongoing commitment to training their support and provisioning personnel, they can support their customers with next-level Unified Communications solutions.

We, in turn, will support them in that journey with marketing through consultancy, content and campaigns.”

About ABCOM

ABCOM has proudly provided a full spectrum of IT services for over 25 years. Helping UK-based businesses and charities harness the power of emerging technologies.

Proven by a great client retention record, they put customers first, ensuring they can utilise the latest technology effectively. ABCOM offer companies the connection and services to keep their business’s IT System running efficiently.

ABCOM listens to its customers and their requirements and offers the best solutions for them. ABCOM are more than just a Telecoms provider. They offer the customer the whole office IT solution, from cabling to data recovery.

Services include managed IT support, cybersecurity, telephony and connectivity, computer recycling, disaster recovery and offsite backup solutions.

Contact info:

ABCOM IT Solutions  – hello@abcom.co.uk  - 01444 871200

About Gamma

Gamma is a leading supplier of Unified Communications as a Service (UCaaS) in the UK, Germany, Spain, and Benelux business markets. It is AIM-listed and employs 1650 people. With a range of UCaaS, Mobile and Connectivity services, Gamma provides robust and secure solutions that enable organisations to communicate, collaborate and offer a better customer experience.

Gamma’s largest market is in the UK, where the company’s network-based services are supplied to SMEs, the public sector, and enterprise markets through a network of 1000+ channel partners and its direct sales and support capabilities. In addition, Gamma owns Exactive, a Unified Communications specialist and Microsoft Teams Voice Partner. In 2021, Gamma acquired Mission Labs, a well-established UCaaS technology business that has built a reputation for creating technologically advanced solutions and delivering great service to its customers and partners. The acquisition of Mission Labs enables Gamma to enhance and expand its cloud contact centre (CCaaS) technology and accelerate its digital channel strategy.

In Germany, Gamma owns HFO, one of the leading SIP Trunk and emerging Cloud PBX providers with an excellent product quality and service reputation. Headquartered in Oberkotzau, Bavaria, HFO operates nationwide in Germany through a reseller network of over 1,000 partners. Through its Epsilon brand, HFO is also a large B2B mobile distributor in Germany, offering mobile connections from all three major mobile network operators.

VozTelecom is a cloud communications service provider in Spain, primarily focused on the SME market. Headquartered in Barcelona, with offices in Sevilla, San Sebastián and Tétouan (Morocco), VozTelecom is one of the leading SIP Trunk and Cloud PBX providers, offering fixed and mobile communications bundled with Internet access. VozTelecom also owns ComyMedia, which provides ICT-managed services to the enterprise market in the Basque region.

In the Benelux region, Gamma owns Dean One, a rapidly growing telecom and Internet provider supplying VoIP, mobile and broadband services via 600+ channel partners, as well as gnTel, a telecom operator and supplier of complete hosted VoIP solutions to SMEs in Benelux and Germany, selling exclusively through its network of 300+ partners. Other Dutch business units are Nimsys, an ICT specialist for workspaces and multi-tenancy buildings, and Schiphol Connect, the telecom and Internet provider at Schiphol Airport in the Netherlands.

Gamma focuses its family of businesses on digital automation, delivering UCaaS services to SME customers largely via a network of channel partners.