Our providers have service level agreements (SLAs) which detail any guarantees or compensations in the event of service outages. However, its best to say that the actual compensation is always very low.
If any downtime is a major factor that could severely affect your business, then let us know ASAP and we can evaluate what potential solutions would work for you.
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ABCOM has supported Sussex businesses and charities since 1996 and is an NCSC Assured Service Provider – Cyber Advisor (Cyber Essentials). Talk to a real person about your IT.
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How ABCOM can help
Talk to a real person at our Burgess Hill office. We are an NCSC Assured Service Provider and have supported Sussex businesses since 1996.