Our people
Meet the team behind ABCOM
These are the people you’ll speak to when you call, email or raise a ticket. A small team based in our Burgess Hill office, supporting businesses and charities across Sussex and beyond since 1996.
Talk to our teamOur story
Leadership
Directors
You’ll often speak to our directors directly, especially when planning projects, reviewing security or changing providers.
Yann Davies
Managing Director
Yann leads ABCOM and works with clients on IT strategy, Microsoft 365, cyber security and secure AI adoption, including our AI Readiness Sprint.
LinkedIn
Trevor Henry
Director
With ABCOM since 1997, Trevor looks after telecoms, connectivity and networking, from business broadband and leased lines to phone systems and Wi-Fi.
LinkedInThe wider team
Helpdesk, engineering and accounts
Every request goes to our helpdesk, is prioritised by severity and gets a response under our SLA, within 2 hours for critical issues.
Nicola Pont
Helpdesk Manager
Runs our helpdesk, making sure every request is logged, prioritised and followed through to a fix.
Josh Martin
Senior Engineer
Handles more complex technical work and projects, and supports the wider engineering team.
Lewis
Engineer
Works on day-to-day support requests, both remotely and on site.
Theo
Helpdesk
Part of our helpdesk team, helping clients with day-to-day support requests.
Bridget
Accounts
Looks after billing and accounts, so invoices and renewals run smoothly.
How we work
What you can expect from us
Named people
You deal with the same small team, who get to know your systems and your business.
Plain English
We explain what’s happening and what we recommend, without jargon or scare tactics.
Local and on site
Our Burgess Hill office means we can visit when hands-on work is needed.
Want to meet the team?
Tell us what you need and we’ll arrange a call or a visit to our Burgess Hill office.
Get in touch