IT Support in Burgess Hill for Businesses
Managed IT, cyber security and Microsoft 365 support from a team based right here in Burgess Hill, keeping local businesses and charities running since 1996.
Your local IT team in Burgess Hill
Our office is at Unit 3, Ashwyn Business Centre, Marchants Way, Burgess Hill, RH15 8QY, so we are only minutes away when an on-site visit is needed. Most issues are fixed remotely, and every helpdesk ticket gets a response, within 2 hours for critical issues, 8am to 6pm, Monday to Friday.
We support businesses and charities across Burgess Hill and Mid Sussex, from the town centre and business parks to Hassocks, Haywards Heath and the surrounding villages.
IT services for Burgess Hill businesses
One local team for your IT, security, connectivity and phones.
Managed IT support
Helpdesk, monitoring, patching, Microsoft 365 and backups from £65 per user per month.
Find out more →Cyber security
Penetration testing, vulnerability assessments, Microsoft 365 hardening and Purview.
Find out more →Cyber Essentials
Readiness guidance and certification, with clear, fixed pricing.
Find out more →Broadband and leased lines
Business broadband, full fibre, leased lines and Wi-Fi surveys.
Find out more →Phone systems and VoIP
Cloud phone systems, Teams calling and number porting before the 2027 switch-off.
Find out more →Microsoft 365 and Azure savings
A free SCOUT review of unused licences, zombie accounts and Azure spend.
Find out more →Trusted by Sussex organisations
Real feedback from our clients.
"I like the fact that I now have one supplier for our technical needs, for phones and IT. They are a responsive and knowledgeable team."
CatherineManaging Director, Clothing Design Company, Sussex"Working with the team has been a breath of fresh air. ABCOM combines drive, enthusiasm, and creativity with in-depth knowledge and excellent delivery."
MatthewCEO, Community Purpose Charity, SussexGetting started is simple
No jargon and no pressure, just a clear plan for your IT.
Free IT review
We talk through your setup, frustrations and plans, remotely or at your office.
Clear proposal
A plain-English plan with fixed monthly pricing and no surprises.
Smooth onboarding
We handle the handover from your old provider, usually with no downtime.
- Local Community
Proudly Rooted in Burgess Hill
For local businesses in Burgess Hill Common and Burgess Hill Business Parks, ABCOM provides reliable IT support and security expertise with a genuine commitment to our community.
We actively support local business networks, sponsor community events, and work with schools and charities across Sussex to promote digital skills and cyber safety awareness.
- Burgess Hill Business Park Association
Burgess Hill, West Sussex
Serving the local community since 1996
Common Questions
Everything you need to know.
Does ABCOM provide IT support in Burgess Hill?
Yes. ABCOM is based in Burgess Hill, at Unit 3, Ashwyn Business Centre, Marchants Way (RH15 8QY), and has supported local businesses and charities since 1996. We look after day-to-day IT, Microsoft 365, cyber security, broadband and phone systems for organisations in Burgess Hill, Hassocks, Haywards Heath and across Mid Sussex. Most issues are fixed remotely, and our engineers are minutes away when a site visit is needed.
What IT services does ABCOM offer in Burgess Hill?
Managed IT support (helpdesk, monitoring, patching, Microsoft 365 and backups), cyber security (penetration testing, vulnerability assessments, Microsoft 365 hardening and Purview), Cyber Essentials certification support, business broadband and leased lines, phone systems and VoIP, Microsoft 365 and Azure cost reviews and secure IT recycling.
How much does IT support cost in Burgess Hill?
Managed IT support is priced per user per month: Core is £65, Core Secure, which adds built-in cyber security, is £89, and Core Assure is from £129 with a minimum monthly fee (all excluding VAT). A 10-person Burgess Hill office on Core would pay £650 a month. You can start on a 90-day agreement (onboarding is a one-off fee) or choose a 12-month term, which includes free onboarding, a Technical Account Manager and, on Core Secure and Core Assure, a quarterly vCISO review. Notice is 1 month, effective no earlier than day 90, or after the first 12 months on a 12-month term. You can get an instant estimate on our Managed IT page or call 01444 871 200.
Is ABCOM an NCSC Assured Service Provider?
Yes. ABCOM is recognised as an NCSC Assured Service Provider by the National Cyber Security Centre, part of GCHQ. It sits under the Cyber Advisor (Cyber Essentials) scheme: our Cyber Advisors are independently assessed by IASME for the NCSC and help organisations put the five Cyber Essentials controls in place. We also hold IASME Level 2.
Can ABCOM help us get Cyber Essentials certified?
Yes. We guide Burgess Hill businesses from a readiness review to certification. The IASME fee is £320–£600 + VAT depending on your size, and our readiness help starts from £395 + VAT, depending on how much needs fixing. See Cyber Essentials pricing.
How quickly can you respond to IT issues in Burgess Hill?
Every ticket is covered by our 2-hour response for critical issues during support hours (8am to 6pm, Monday to Friday), and the most severe issues are handled first. Because we’re based in Burgess Hill, an engineer can usually be on site quickly when hands-on work is needed. For urgent problems, always phone 01444 871 200.
How do you take over from our existing IT provider?
A managed handover, with no guesswork. We review your Microsoft 365 or Google setup, licences, devices and security; coordinate with your outgoing provider; and visit your site to document the equipment your team relies on. You receive a prioritised red/amber/green plan, regular progress updates and a clear route for every employee to get support. Once onboarded, we put monitoring, reporting and agreed security controls in place. Read how switching works.
Where is ABCOM based?
Our office is at Unit 3, Ashwyn Business Centre, Marchants Way, Burgess Hill, West Sussex, RH15 8QY. Call 01444 871 200 or email hello@abcom.co.uk. We also support businesses in Brighton & Hove and Crawley.
Is your support available 24/7?
Our service desk has a 2-hour response for critical issues during business hours (8am to 6pm, Monday to Friday). Our endpoint detection and response (EDR) software runs 24/7 on every protected device, and it is monitored around the clock by a security operations centre (SOC).
Find us in Burgess Hill
ABCOM IT Solutions
Unit 3, Ashwyn Business Centre, Marchants Way
Burgess Hill, West Sussex RH15 8QY
Call 01444 871 200
- Free Review — No Obligation
Ready to transform your technology in Sussex?
Book a free technology review and discover how ABCOM can improve your security, empower your team and help your business achieve more with technology.
- Comprehensive security vulnerability assessment
- Microsoft 365 optimisation review
- Clear roadmap with prioritised recommendations
- No pressure, no commitment required
Book Your Free Technology Review
We respond to critical issues within 2 hours during business hours.
Questions about Managed IT support?
Read our plain-English answers on Managed IT support, or browse every ABCOM FAQ.