IT support in Lewes & East Sussex

IT Support in Lewes

Managed IT, cyber security and compliance support for businesses, healthcare practices and charities across Lewes, Cliffe, Southover and the surrounding villages, from a Sussex team trusted since 1996.

  • NCSC Assured Service Provider
  • 2-hour response for critical issues
  • Since 1996
Lewes Castle Barbican above the town, with the South Downs behind
Lewes Castle · Lewes
At a glance

IT support in Lewes: the short answer

ABCOM IT Solutions provides IT support in Lewes, Cliffe, Southover and the surrounding villages from our Burgess Hill office, about 12 miles away. We have supported Sussex organisations since 1996, with managed IT support from £65 per user per month, a 2-hour response for critical issues, and NCSC Assured Service Provider status.

Last reviewed November 2026

Based at
Our Burgess Hill office (Unit 3, Ashwyn Business Centre, Marchants Way, Burgess Hill, RH15 8QY), about 12 miles from Lewes
Serving
Lewes, Cliffe, Southover, Ringmer and the surrounding villages
Supporting organisations since
1996
Price
From £65 per user per month, excluding VAT
Response
2-hour response for critical issues, 8am to 6pm, Monday to Friday
Security
NCSC Assured Service Provider – Cyber Advisor (Cyber Essentials). Endpoint detection and response runs 24/7, monitored by a security operations centre.
Local to you

Local IT support for Lewes organisations

Our Burgess Hill office is about 12 miles from Lewes, and our engineers come over when a job needs hands on site. Most problems are fixed remotely first.

We support organisations in the town and the villages around it, from Cliffe and Southover out to Ringmer and Barcombe.

  • Lewes town centre
  • Cliffe
  • Southover
  • Kingston
  • Ringmer
  • Barcombe
  • Offham
  • Glynde
  • Plumpton
  • Newick
PlumptonBarcombeGlyndeRingmerOffhamLewes
  • 207business properties flooded in Lewes on 12 October 2000
  • ~12 mifrom our Burgess Hill office to Lewes
Local knowledge

What matters for IT in Lewes

A historic county town on a river has its own reasons to think about IT.

Files that survive the building

The River Ouse flooded 207 business properties here on 12 October 2000, according to the official recovery report. Copies of your data held away from the premises let you carry on working when the building can’t.

What backup covers

Old walls, weak signal

Much of central Lewes is historic, and thick walls are hard on Wi-Fi. A survey shows where the signal drops. We work around the building, and agree the cabling before anything is drilled.

Wi-Fi surveys

Firms clients must trust

With County Hall and Lewes Crown Court both in town, it’s a natural base for professional firms. If clients pay you after an email, a fake one in your name is a real risk, so protect your domain.

Email domain protection

Selling to the public sector

East Sussex County Council is based here. If you supply councils or other public bodies, you may be asked about your security, and Cyber Essentials is a recognised answer.

Cyber Essentials
Our services

IT services for Lewes businesses

One local team for your IT, security, connectivity and phones.

Managed IT support

Helpdesk, monitoring, patching, Microsoft 365 support and standard Microsoft 365 backup, from £65 per user per month (Core, excluding VAT).
Find out more

Cyber security

Penetration testing, vulnerability assessments, Microsoft 365 hardening and Purview.
Find out more

Cyber Essentials

Readiness guidance and certification, with clear, fixed pricing.
Find out more

Broadband and leased lines

Business broadband, full fibre, leased lines and Wi-Fi surveys.
Find out more

Phone systems and VoIP

Cloud phone systems, Teams calling and number porting before the 2027 switch-off.
Find out more

Microsoft 365 and Azure savings

A free SCOUT review of unused licences, zombie accounts and Azure spend.
Find out more

Clear pricing

What your monthly price covers

One clear price per user, no surprises. Here is what is in it and what we quote separately.

Included in your monthly price

  • Managed support for your existing workstations, laptops and servers
  • Helpdesk, monitoring and patching
  • Microsoft 365 support
  • Standard Microsoft 365 backup for every supported user

Quoted separately

  • New machines and hardware
  • Microsoft 365 and Office licences
  • Server and NAS backup, full PC image backup, disaster recovery
  • Cyber Essentials certificate and guidance
  • Projects such as penetration testing, new broadband, leased lines or phone installs

10 people

A 10-person Lewes office on Core would pay £650 a month, or £890 a month on Core Secure, which adds built-in cyber security.

Excluding VAT. Core Assure is from £129 per user per month, with a minimum monthly fee.

Get a quote

Core is £65, Core Secure, which adds built-in cyber security, is £89, and Core Assure is from £129 (with a minimum monthly fee), all per user per month (excluding VAT). See the full Managed IT details or ask for a quote.

Client feedback

Trusted by Sussex organisations

Real feedback from a client in Hove, along the coast from Lewes.

“Great service from the team at ABCOM. Regular support across Microsoft 365 (Office 365), email, Teams, etc for a number of years now. Great support for businesses in Brighton / Sussex.”
Steve ChisholmRun Communications, Hove
4.9from 48 Google reviewsRead our reviews
How to start

Getting started is simple

No jargon and no pressure, just a clear plan for your IT.

  1. Step 1

    Free IT review

    We talk through your setup, frustrations and plans, remotely or at your Lewes office.

  2. Step 2

    Clear proposal

    A plain-English plan with fixed monthly pricing and no surprises.

  3. Step 3

    Smooth onboarding

    We handle the handover from your old provider, usually with no downtime.

An ABCOM engineer at work in our Burgess Hill officeAn ABCOM engineer working at a deskAn ABCOM engineer working at a desk in our office
Free review, no obligation

Ready to transform your technology in Sussex?

Book a free technology review and discover how ABCOM can improve your security, empower your team and help your business achieve more with technology.

Book a free 20-minute call

We reply to new enquiries within one working day, Monday to Friday, 8am to 6pm. 01444 871 200 · hello@abcom.co.uk

FAQs

Everything you need to know.

More in our Knowledge Hub.

IT support in Lewes?

Yes. ABCOM supports businesses, healthcare practices and charities across Lewes, including Cliffe, Southover, Ringmer and the surrounding villages, with managed IT support, cyber security, Microsoft 365, connectivity and phone systems.

How fast can you reach Lewes?

Our Burgess Hill office is about 12 miles from Lewes. Most issues are resolved remotely, and we respond to every helpdesk ticket within 2 hours, 8am to 6pm, Monday to Friday. When an on-site visit is needed, an engineer can be with you quickly.

Do you support healthcare?

Yes. We have supported dental and healthcare practices across Sussex for many years. We understand that healthcare practices need secure, compliant and reliable systems, with dependable backups and clear advice.

What does IT support cost in Lewes?

Our Core managed IT support is £65 per user per month, Core Secure, with built-in cyber security, is £89, and Core Assure is from £129 with a minimum monthly fee (all per user per month, excluding VAT). You can get an instant estimate on our Managed IT page.

Can you get us Cyber Essentials?

Yes. We guide you through readiness and certification. The IASME certification fee starts at £320 + VAT, and our readiness help is quoted after a free call. See Cyber Essentials pricing.

What are the contract terms?

Our managed IT agreements: You can start on a 90-day agreement (onboarding is a one-off fee) or choose a 12-month term, which includes free onboarding, a Technical Account Manager and, on Core Secure and Core Assure, a quarterly vCISO review. Notice is 1 month, effective no earlier than day 90, or after the first 12 months on a 12-month term.

Do you cover Ringmer and the villages around Lewes?

Yes. We support organisations in Ringmer, Kingston, Barcombe, Glynde, Plumpton, Newick and around Lewes. Most problems are fixed remotely, and an engineer comes from Burgess Hill when a visit is needed.

How would our data be protected if our Lewes office flooded?

Standard Microsoft 365 backup is included for every supported user, so email and Microsoft 365 files are held away from your building. Server and NAS backup, full PC image backup and disaster recovery are quoted separately, and we can advise on what you need.

Can you improve Wi-Fi in an older or listed building in Lewes?

Usually, yes. A Wi-Fi survey shows where the signal drops, then we recommend the fewest changes that fix it. If your building is listed, check with your conservation officer before any fixed cabling.

Photo credits: Lewes Castle: Andy Li, CC0; Palace Pier: Arild Vågen, CC BY-SA 4.0; Beachy Head: Diliff, Papa Lima Whiskey (edit), CC BY-SA 3.0; Ouse Valley Viaduct: Robert Skipworth, CC BY-SA 2.0.

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