IT Support in Eastbourne
Managed IT, cyber security and compliance support for businesses, healthcare practices and charities across Eastbourne, Old Town, Hampden Park and the surrounding area, from a Sussex team trusted since 1996.
- NCSC Assured Service Provider
- 2-hour response for critical issues
- Since 1996
IT support in Eastbourne: what would you like to know?
IT support in Eastbourne: the short answer
ABCOM IT Solutions provides IT support in Eastbourne, Old Town and Hampden Park from our Burgess Hill office, about 25 miles away. We have supported Sussex organisations since 1996, with managed IT support from £65 per user per month, a 2-hour response for critical issues, and NCSC Assured Service Provider status.
Last reviewed November 2026
- Based at
- Our Burgess Hill office (Unit 3, Ashwyn Business Centre, Marchants Way, Burgess Hill, RH15 8QY), about 25 miles from Eastbourne
- Serving
- Eastbourne, Old Town, Hampden Park, Langney and the surrounding area
- Supporting organisations since
- 1996
- Price
- From £65 per user per month, excluding VAT
- Response
- 2-hour response for critical issues, 8am to 6pm, Monday to Friday
- Reviews
- 4.9 from 48 Google reviews
- Security
- NCSC Assured Service Provider – Cyber Advisor (Cyber Essentials). Endpoint detection and response runs 24/7, monitored by a security operations centre.
Local IT support for Eastbourne organisations
Our Burgess Hill office is about 25 miles from Eastbourne, so we are straightforward about how this works. Almost everything is fixed remotely by the helpdesk, and engineers travel over for planned work and for the jobs that need hands on site.
We support organisations in the town and around it, from Old Town and Hampden Park to Polegate and Hailsham.
- Eastbourne town centre
- Old Town
- Hampden Park
- Langney
- Willingdon
- Polegate
- Pevensey
- Stone Cross
- Hailsham
- Seaford
- 70+organisations rely on ABCOM for their IT
- ~25 mifrom our Burgess Hill office to Eastbourne
What matters for IT in Eastbourne
Tourism, language schools and trading estates all sit side by side here, and each asks something different of its IT.
Busy seasons, changing staff
Tourism and hospitality are big local employers. If you take on seasonal staff, each one needs an account on day one and must lose it on their last. Leftover accounts are both a security gap and a monthly cost.
Free licence reviewLanguage schools and student data
Eastbourne is known for its international language schools. If you hold student records and passport details, you need to know who can see them, and your guest Wi-Fi should be kept apart from your systems.
Cyber securityUnits on the trading estates
If your unit on a trading estate still relies on an old phone line for phones, an alarm or a card machine, it needs a plan before the 2027 switch-off.
Phones and the switch-offAn honest word on distance
At about 25 miles, we won’t pretend to be around the corner. Remote fixes need no travel at all, and we plan visits ahead for hands-on work, so you know when someone is coming.
Managed IT supportIT services for Eastbourne businesses
One local team for your IT, security, connectivity and phones.
Managed IT support
Helpdesk, monitoring, patching, Microsoft 365 support and standard Microsoft 365 backup, from £65 per user per month (Core, excluding VAT).
Find out more
Cyber security
Penetration testing, vulnerability assessments, Microsoft 365 hardening and Purview.
Find out more
Cyber Essentials
Readiness guidance and certification, with clear, fixed pricing.
Find out more
Broadband and leased lines
Business broadband, full fibre, leased lines and Wi-Fi surveys.
Find out more
Phone systems and VoIP
Cloud phone systems, Teams calling and number porting before the 2027 switch-off.
Find out more
Microsoft 365 and Azure savings
A free SCOUT review of unused licences, zombie accounts and Azure spend.
Find out more
What your monthly price covers
One clear price per user, no surprises. Here is what is in it and what we quote separately.
Included in your monthly price
- Managed support for your existing workstations, laptops and servers
- Helpdesk, monitoring and patching
- Microsoft 365 support
- Standard Microsoft 365 backup for every supported user
Quoted separately
- New machines and hardware
- Microsoft 365 and Office licences
- Server and NAS backup, full PC image backup, disaster recovery
- Cyber Essentials certificate and guidance
- Projects such as penetration testing, new broadband, leased lines or phone installs
10 people
A 10-person Eastbourne office on Core would pay £650 a month, or £890 a month on Core Secure, which adds built-in cyber security.
Excluding VAT. Core Assure is from £129 per user per month, with a minimum monthly fee.
Get a quoteCore is £65, Core Secure, which adds built-in cyber security, is £89, and Core Assure is from £129 (with a minimum monthly fee), all per user per month (excluding VAT). See the full Managed IT details or ask for a quote.
Trusted by Sussex organisations
Real feedback from a facilities firm we support in Portslade.
“We contacted ABCOM at 9:00am, and by 10:30am an engineer had already arrived and fitted a replacement switch panel. Thanks to their quick response, we were back up and running with minimal disruption.”
Getting started is simple
No jargon and no pressure, just a clear plan for your IT.
- Step 1
Free IT review
We talk through your setup, frustrations and plans, remotely or at your Eastbourne office.
- Step 2
Clear proposal
A plain-English plan with fixed monthly pricing and no surprises.
- Step 3
Smooth onboarding
We handle the handover from your old provider, usually with no downtime.
Ready to transform your technology in Sussex?
Book a free technology review and discover how ABCOM can improve your security, empower your team and help your business achieve more with technology.
Book a free 20-minute callWe reply to new enquiries within one working day, Monday to Friday, 8am to 6pm. 01444 871 200 · hello@abcom.co.uk
Everything you need to know.
More in our Knowledge Hub.
IT support in Eastbourne?
Yes. ABCOM supports businesses, healthcare practices and charities across Eastbourne, including Old Town, Hampden Park, Langney and the surrounding area, with managed IT support, cyber security, Microsoft 365, connectivity and phone systems.
How fast can you reach Eastbourne?
Our Burgess Hill office is about 25 miles from Eastbourne. Most issues are resolved remotely, and we respond to every helpdesk ticket within 2 hours, 8am to 6pm, Monday to Friday. When an on-site visit is needed, an engineer can be with you quickly.
Do you support healthcare?
Yes. We have supported dental and healthcare practices across Sussex for many years. We understand that healthcare practices need secure, compliant and reliable systems, with dependable backups and clear advice.
What does IT support cost in Eastbourne?
Our Core managed IT support is £65 per user per month, Core Secure, with built-in cyber security, is £89, and Core Assure is from £129 with a minimum monthly fee (all per user per month, excluding VAT). You can get an instant estimate on our Managed IT page.
Can you get us Cyber Essentials?
Yes. We guide you through readiness and certification. The IASME certification fee starts at £320 + VAT, and our readiness help is quoted after a free call. See Cyber Essentials pricing.
What are the contract terms?
Our managed IT agreements: You can start on a 90-day agreement (onboarding is a one-off fee) or choose a 12-month term, which includes free onboarding, a Technical Account Manager and, on Core Secure and Core Assure, a quarterly vCISO review. Notice is 1 month, effective no earlier than day 90, or after the first 12 months on a 12-month term.
Do you cover Polegate, Hailsham and Seaford?
Yes. We support organisations in Polegate, Hailsham, Seaford, Pevensey, Langney and around Eastbourne. Most problems are fixed remotely, and on-site visits are planned ahead.
Is Burgess Hill too far away to support an Eastbourne business?
For most problems, distance makes no difference, because they are fixed remotely. For hands-on work we plan a visit. Tell us on the first call what on-site cover you need, and we will say plainly what we can do.
Can guests use our Wi-Fi without reaching our business systems?
Yes, guest Wi-Fi can be kept separate, so visitors and students get online without any route to your files and systems. We start with a survey of your building, then recommend only the equipment you need.
How do you handle seasonal staff joining and leaving?
You tell the helpdesk who is starting and leaving, and we set up or close their accounts. Our free licence review also finds accounts nobody uses any more, so you stop paying for them.
Photo credits: Beachy Head: Diliff, Papa Lima Whiskey (edit), CC BY-SA 3.0; Lewes Castle: Andy Li, CC0; Palace Pier: Arild Vågen, CC BY-SA 4.0; Ouse Valley Viaduct: Robert Skipworth, CC BY-SA 2.0.