IT Support in Brighton & Hove

Managed IT, cyber security and Microsoft 365 support for businesses and charities across Brighton, Hove and Portslade, from a Sussex team that has kept local organisations running since 1996.

  • NCSC Assured Service Provider
  • 2-hour response for critical issues
  • Since 1996
Brighton Palace Pier from the beach
Palace Pier · Brighton

IT support in Brighton & Hove: the short answer

ABCOM IT Solutions provides IT support across Brighton, Hove and Portslade from our Burgess Hill office, around 10 miles away. When TSS Facilities in Portslade called us at 9:00am, a replacement switch was fitted by 10:30am. We have supported Sussex organisations since 1996, with managed IT support from £65 per user per month, a 2-hour response for critical issues, and NCSC Assured Service Provider status.

Last reviewed November 2026

Based at
Our Burgess Hill office (Unit 3, Ashwyn Business Centre, Marchants Way, Burgess Hill, RH15 8QY), around 10 miles from Brighton
Serving
Brighton, Hove, Portslade, Shoreham-by-Sea and Kemp Town
Supporting organisations since
1996
Price
From £65 per user per month, excluding VAT
Response
2-hour response for critical issues, 8am to 6pm, Monday to Friday
Security
NCSC Assured Service Provider – Cyber Advisor (Cyber Essentials). Endpoint detection and response runs 24/7, monitored by a security operations centre.

Local IT support for Brighton & Hove organisations

Our office in Burgess Hill is around 10 miles from Brighton, so our engineers can be on site quickly when hands-on work is needed. When TSS Facilities in Portslade called at 9:00am, a replacement switch was fitted by 10:30am.

We look after offices, charities, facilities firms and professional practices across the city, from Portslade and Hove to Kemp Town and the Marina.

  • Brighton
  • Hove
  • Portslade
  • Shoreham-by-Sea
  • Kemp Town
  • Preston Park
  • Patcham
  • Moulsecoomb
  • Falmer
  • Brighton Marina
PortsladePatchamHoveBrighton MarinaPreston ParkBrighton
  • 90 minfrom a 9:00am call to a new switch fitted at TSS Facilities, Portslade
  • 10 mifrom our Burgess Hill office to central Brighton
Local knowledge

What matters for IT in Brighton & Hove

A city of creative firms, charities and old buildings needs slightly different things from its IT.

Small firms with big client names

The city is known for its digital and creative firms, the cluster nicknamed Silicon Beach. If you handle work for larger clients, a fake email sent in your name can do real harm, so protect your domain.

Email domain protection

Beautiful buildings, awkward Wi-Fi

Thick walls and tall, narrow floors in older Brighton buildings are hard on Wi-Fi. A survey shows where the signal drops, before you pay for something that doesn’t fix it.

Wi-Fi surveys

Charities and funders

Our Brighton clients include charities such as the Russell Martin Foundation. If funders ask how you protect people’s data, Cyber Essentials gives you a clear answer, and we keep things simple for small teams.

Cyber Essentials

Old kit in small offices

City offices rarely have room to store dead laptops, and they often still hold data. We can collect, wipe and dispose of old equipment, with the paperwork to prove it.

IT recycling

IT services for Brighton & Hove businesses

One local team for your IT, security, connectivity and phones.

Managed IT support

Helpdesk, monitoring, patching, Microsoft 365 support and standard Microsoft 365 backup, from £65 per user per month (Core, excluding VAT).
Find out more about managed IT support

Cyber security

Penetration testing, vulnerability assessments, Microsoft 365 hardening and Purview.
Find out more about cyber security

Cyber Essentials

Readiness guidance and certification, with clear, fixed pricing.
Find out more about Cyber Essentials

Broadband and leased lines

Business broadband, full fibre, leased lines and Wi-Fi surveys.
Find out more about broadband and leased lines

Phone systems and VoIP

Cloud phone systems, Teams calling and number porting before the 2027 switch-off.
Find out more about phone systems and VoIP

Microsoft 365 and Azure savings

A free SCOUT review of unused licences, zombie accounts and Azure spend.
Find out more about Microsoft 365 and Azure savings

What your monthly price covers

One clear price per user, no surprises. Here is what is in it and what we quote separately.

Included in your monthly price

  • Managed support for your existing workstations, laptops and servers
  • Helpdesk, monitoring and patching
  • Microsoft 365 support
  • Standard Microsoft 365 backup for every supported user

Quoted separately

  • New machines and hardware
  • Microsoft 365 and Office licences
  • Server and NAS backup, full PC image backup, disaster recovery
  • Cyber Essentials certificate and guidance
  • Projects such as penetration testing, new broadband, leased lines or phone installs

10 people

A 10-person Brighton & Hove office on Core would pay £650 a month, or £890 a month on Core Secure, which adds built-in cyber security.

Excluding VAT. Core Assure is from £129 per user per month, with a minimum monthly fee.

Get a quote

Core is £65, Core Secure, which adds built-in cyber security, is £89, and Core Assure is from £129 (with a minimum monthly fee), all per user per month (excluding VAT). See the full Managed IT details or ask for a quote.

Client feedback

Trusted by Brighton & Hove organisations

Real feedback from local clients.

“We contacted ABCOM at 9:00am, and by 10:30am an engineer had already arrived and fitted a replacement switch panel. Thanks to their quick response, we were back up and running with minimal disruption.”
James Beresford-WardManaging Director, TSS Facilities, Portslade
“Responses to IT problems are always very quick and efficient. I can’t recommend this company highly enough.”
Dr Alan SandersChief Executive, Russell Martin Foundation
“Great service from the team at ABCOM. Regular support across Microsoft 365 (Office 365), email, Teams, etc for a number of years now. Great support for businesses in Brighton / Sussex.”
Steve ChisholmRun Communications, Hove
4.9from 48 Google reviewsRead our reviews

Getting started is simple

No jargon and no pressure, just a clear plan for your IT.

  1. Step 1

    Free IT review

    We talk through your setup, frustrations and plans, remotely or at your Brighton & Hove office.

  2. Step 2

    Clear proposal

    A plain-English plan with fixed monthly pricing and no surprises.

  3. Step 3

    Smooth onboarding

    We handle the handover from your old provider, usually with no downtime.

ABCOM team members in a meeting with a live cyber threat map on the screenAn ABCOM engineer at work in our Burgess Hill officeABCOM team members talking through a support job at our Burgess Hill office
Free review, no obligation

Ready to transform your technology in Sussex?

Book a free technology review and discover how ABCOM can improve your security, empower your team and help your business achieve more with technology.

Book a free 20-minute call

We reply to new enquiries within one working day, Monday to Friday, 8am to 6pm. 01444 871 200 · hello@abcom.co.uk

FAQs

Everything you need to know.

More in our Knowledge Hub.

Do you provide IT support in Brighton and Hove?

Yes. ABCOM supports businesses and charities across Brighton and Hove, including Hove, Portslade, Shoreham-by-Sea and Kemp Town, with managed IT support, cyber security, Microsoft 365, connectivity and phone systems.

How fast can you reach Brighton?

Our Burgess Hill office is around 10 miles from Brighton. Most issues are resolved remotely, and we respond to every helpdesk ticket within 2 hours, 8am to 6pm, Monday to Friday. When hands-on work is needed, an engineer can be with you quickly: for TSS Facilities in Portslade, we took the call at 9:00am and had a replacement switch fitted by 10:30am.

What does IT support cost in Brighton?

Our Core managed IT support is £65 per user per month, Core Secure, with built-in cyber security, is £89, and Core Assure is from £129 with a minimum monthly fee (all per user per month, excluding VAT). You can get an instant estimate on our Managed IT page.

Do you support charities in Brighton?

Yes. We have supported Brighton charities for many years, including Albion in the Community and the Russell Martin Foundation, and understand the need for secure, reliable IT on a charity budget.

Can you get us Cyber Essentials?

Yes. We guide you through readiness and certification. The IASME certification fee starts at £320 + VAT, and our readiness help is quoted after a free call. See Cyber Essentials pricing.

What are the contract terms?

Our managed IT agreements: You can start on a 90-day agreement (onboarding is a one-off fee) or choose a 12-month term, which includes free onboarding, a Technical Account Manager and, on Core Secure and Core Assure, a quarterly vCISO review. Notice is 1 month, effective no earlier than day 90, or after the first 12 months on a 12-month term.

Do you cover Hove, Portslade and Shoreham?

Yes. We support organisations in Hove, Portslade, Shoreham-by-Sea, Kemp Town, Preston Park and across the city. Most problems are fixed remotely, and our engineers are around 10 miles away when a site visit is needed.

Our Brighton office has poor Wi-Fi. Can you fix it?

We start with a Wi-Fi survey to find where and why the signal drops, which is common in older buildings. Then we recommend only what will solve it.

Do you support creative and digital firms in Brighton?

Yes, we support small teams across the city, with Microsoft 365, security and plain-English advice. If you handle client work, we can also protect your email domain and guide you through Cyber Essentials.

Photo credits: Palace Pier: Arild Vågen, CC BY-SA 4.0; Lewes Castle: Andy Li, CC0; Worthing Pier: The wub, CC BY-SA 4.0; St John’s Park: Marathon, CC BY-SA 2.0.

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