IT Support in Crawley
Managed IT, cyber security and compliance support for businesses, healthcare practices and charities across Crawley, Manor Royal and the Gatwick area, from a Sussex team trusted since 1996.
- NCSC Assured Service Provider
- 2-hour response for critical issues
- Since 1996
IT support in Crawley: what would you like to know?
IT support in Crawley: the short answer
ABCOM IT Solutions provides IT support in Crawley, Manor Royal and the Gatwick area from our Burgess Hill office, around 15 miles away, and supported Family Dental in Crawley for over 15 years. We have supported Sussex organisations since 1996, with managed IT support from £65 per user per month, a 2-hour response for critical issues, and NCSC Assured Service Provider status.
Last reviewed November 2026
- Based at
- Our Burgess Hill office (Unit 3, Ashwyn Business Centre, Marchants Way, Burgess Hill, RH15 8QY), around 15 miles from Crawley
- Serving
- Crawley, Manor Royal, Three Bridges, Pound Hill and the Gatwick area
- Supporting organisations since
- 1996
- Price
- From £65 per user per month, excluding VAT
- Response
- 2-hour response for critical issues, 8am to 6pm, Monday to Friday
- Reviews
- 4.9 from 48 Google reviews
- Security
- NCSC Assured Service Provider – Cyber Advisor (Cyber Essentials). Endpoint detection and response runs 24/7, monitored by a security operations centre.
Local IT support for Crawley organisations
Our Burgess Hill office is around 15 miles from Crawley, straight up the A23, so our engineers can come over when a job needs hands on site. Most problems are fixed remotely first.
We supported Family Dental in Crawley for over 15 years, and we cover firms from Manor Royal to Three Bridges.
- Crawley town centre
- Manor Royal
- Three Bridges
- Gatwick
- Horley
- Pound Hill
- Maidenbower
- Southgate
- Copthorne
- Crawley Down
- 600+businesses on Manor Royal, according to its business district
- 15 mifrom our Burgess Hill office to Crawley
What matters for IT in Crawley
Crawley’s business life centres on Manor Royal and Gatwick, and both bring their own questions.
Customers who check their suppliers
Manor Royal is the largest business district in the Gatwick Diamond. If you sell to bigger organisations here, expect a security questionnaire at some point. Cyber Essentials answers a lot of it.
Cyber EssentialsWork that doesn’t stop at 6pm
If you work around Gatwick, your day may not match office hours. Our helpdesk runs 8am to 6pm, Monday to Friday, and endpoint detection and response runs 24/7, monitored by a security operations centre.
Cyber securityHealthcare in the town
Family Dental in Crawley needed security, compliance and reliability from day one. If you run a practice, we know what that means in daily use.
Managed IT supportLines that carry the business
If orders, stock or phones all depend on one connection, an outage stops everything. We look at leased lines and sensible backups for sites where downtime costs real money.
Broadband and leased linesIT services for Crawley businesses
One local team for your IT, security, connectivity and phones.
Managed IT support
Helpdesk, monitoring, patching, Microsoft 365 support and standard Microsoft 365 backup, from £65 per user per month (Core, excluding VAT).
Find out more about managed IT support
Cyber security
Penetration testing, vulnerability assessments, Microsoft 365 hardening and Purview.
Find out more about cyber security
Cyber Essentials
Readiness guidance and certification, with clear, fixed pricing.
Find out more about Cyber Essentials
Broadband and leased lines
Business broadband, full fibre, leased lines and Wi-Fi surveys.
Find out more about broadband and leased lines
Phone systems and VoIP
Cloud phone systems, Teams calling and number porting before the 2027 switch-off.
Find out more about phone systems and VoIP
Microsoft 365 and Azure savings
A free SCOUT review of unused licences, zombie accounts and Azure spend.
Find out more about Microsoft 365 and Azure savings
What your monthly price covers
One clear price per user, no surprises. Here is what is in it and what we quote separately.
Included in your monthly price
- Managed support for your existing workstations, laptops and servers
- Helpdesk, monitoring and patching
- Microsoft 365 support
- Standard Microsoft 365 backup for every supported user
Quoted separately
- New machines and hardware
- Microsoft 365 and Office licences
- Server and NAS backup, full PC image backup, disaster recovery
- Cyber Essentials certificate and guidance
- Projects such as penetration testing, new broadband, leased lines or phone installs
10 people
A 10-person Crawley office on Core would pay £650 a month, or £890 a month on Core Secure, which adds built-in cyber security.
Excluding VAT. Core Assure is from £129 per user per month, with a minimum monthly fee.
Get a quoteCore is £65, Core Secure, which adds built-in cyber security, is £89, and Core Assure is from £129 (with a minimum monthly fee), all per user per month (excluding VAT). See the full Managed IT details or ask for a quote.
Trusted by Crawley organisations
Real feedback from a long-standing Crawley client.
“Working within the healthcare sector, security, compliance and reliability are absolutely critical. ABCOM understood those requirements from day one.”
Part of the Gatwick Diamond business community
ABCOM is a member of Gatwick Diamond Business, the business organisation for the area around Crawley and Gatwick.
Getting started is simple
No jargon and no pressure, just a clear plan for your IT.
- Step 1
Free IT review
We talk through your setup, frustrations and plans, remotely or at your Crawley office.
- Step 2
Clear proposal
A plain-English plan with fixed monthly pricing and no surprises.
- Step 3
Smooth onboarding
We handle the handover from your old provider, usually with no downtime.
Ready to transform your technology in Sussex?
Book a free technology review and discover how ABCOM can improve your security, empower your team and help your business achieve more with technology.
Book a free 20-minute callWe reply to new enquiries within one working day, Monday to Friday, 8am to 6pm. 01444 871 200 · hello@abcom.co.uk
Everything you need to know.
More in our Knowledge Hub.
IT support in Crawley?
Yes. ABCOM supports businesses, healthcare practices and charities across Crawley, including Manor Royal, Three Bridges, Pound Hill and the Gatwick area, with managed IT support, cyber security, Microsoft 365, connectivity and phone systems.
How fast can you reach Crawley?
Our Burgess Hill office is around 15 miles from Crawley. Most issues are resolved remotely, and we respond to every helpdesk ticket within 2 hours, 8am to 6pm, Monday to Friday. When an on-site visit is needed, an engineer can be with you quickly.
Do you support healthcare?
Yes. We supported Family Dental in Crawley for over 15 years. We understand that healthcare practices need secure, compliant and reliable systems, with dependable backups and clear advice.
What does IT support cost in Crawley?
Our Core managed IT support is £65 per user per month, Core Secure, with built-in cyber security, is £89, and Core Assure is from £129 with a minimum monthly fee (all per user per month, excluding VAT). You can get an instant estimate on our Managed IT page.
Can you get us Cyber Essentials?
Yes. We guide you through readiness and certification. The IASME certification fee starts at £320 + VAT, and our readiness help is quoted after a free call. See Cyber Essentials pricing.
What are the contract terms?
Our managed IT agreements: You can start on a 90-day agreement (onboarding is a one-off fee) or choose a 12-month term, which includes free onboarding, a Technical Account Manager and, on Core Secure and Core Assure, a quarterly vCISO review. Notice is 1 month, effective no earlier than day 90, or after the first 12 months on a 12-month term.
Do you support businesses on Manor Royal and around Gatwick?
Yes. We support organisations on Manor Royal and in Three Bridges, Pound Hill, Horley and around Gatwick. Most problems are fixed remotely, and an engineer comes up from Burgess Hill when a visit is needed.
Can you help us pass a supplier security check from a larger customer?
Yes. We guide you through Cyber Essentials readiness and certification, which covers much of what those questionnaires ask. If a customer asks for more, we can also carry out vulnerability assessments and penetration testing.
What happens if something goes wrong outside your helpdesk hours?
Our helpdesk runs 8am to 6pm, Monday to Friday. Endpoint detection and response runs 24/7, monitored by a security operations centre, on plans that include it.
Photo credits: Ancient Priors, High Street: Hassocks5489, CC0; St Mary’s, The Causeway: Hassocks5489, CC0; Ouse Valley Viaduct: Robert Skipworth, CC BY-SA 2.0; St John’s Park: Marathon, CC BY-SA 2.0.