Microsoft 365 set up, secured and supported for Sussex businesses

Licensing, migrations, security hardening, Teams, SharePoint and day-to-day admin, handled by our Burgess Hill team.

  • Support from £15 per user per month + VAT, without device support
  • Sussex-based team since 1996
What we do

Everything Microsoft 365, under one roof

Security hardening

Multi-factor authentication for everyone, Conditional Access, Microsoft Defender, safer email settings and regular Secure Score reviews, so a stolen password is not a disaster.

Licensing review and setup

We check which plans you are paying for, remove licences nobody uses, and make sure each person has the features they need, from Business Basic to Business Premium.

Teams and SharePoint

Teams, channels and SharePoint sites set up around how you actually work, with sensible permissions and external sharing that does not leak data.

The founder of ABCOM, arms crossed, in our Burgess Hill office
A local helpdesk that knows your setup

Day-to-day admin and support

New starters, leavers, shared mailboxes, password resets and “why isn’t Outlook working” calls, handled by a local helpdesk.

Microsoft 365 backup

Microsoft keeps the service running, but deleted and overwritten data is only kept for a limited time. We add independent backup of mailboxes, OneDrive, SharePoint and Teams. Backups are held in UK data centres.

Migrations

Planned moves from Google Workspace, older Exchange servers, another Microsoft 365 tenant or on-site file shares, usually done out of hours so your team is not disrupted.

Migrations

Moving to Microsoft 365, without the disruption

  • Google Workspace
  • Older Exchange servers
  • Another Microsoft 365 tenant
  • On-site file shares
Microsoft 365
  • Exchange Online
  • OneDrive
  • SharePoint
A few days to a couple of weeksPlanning and move, for a typical small business.
Mail keeps flowingThe switch-over is usually in the evening or at a weekend.
Help on the first morningWe test everything and help your team get used to the new apps.
Microsoft 365 review

Is your Microsoft 365 set up safely?

Most tenants we look at were set up quickly and never revisited. Tick anything that applies, or that you’re not sure about.

0gaps ticked

These are the gaps we find most often. Tick any that might apply to you.

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NCSC Assured Service Provider, Cyber Advisor (Cyber Essentials) badge

A well-configured tenant is a big step towards Cyber EssentialsMulti-factor authentication, admin account separation and secure settings cover a lot of what Cyber Essentials asks for. Devices, firewalls and software updates matter too. ABCOM is an NCSC Assured Service Provider – Cyber Advisor (Cyber Essentials).

Ways to work with us

Microsoft 365 on its own, or as part of Managed IT

Some clients just need a migration or a security tidy-up. Others want us to look after everything. Both are fine.

Microsoft 365 support

Without device support
From £15per user, per month + VAT

Best for: Teams that want someone to call for Microsoft 365

Get a free IT review

Microsoft 365 projects

Project or ad-hoc
Fixed quotefor any project work

Best for: In-house IT teams, or a specific job done well

Get a free IT review

Included in Managed IT

All-in-one
From £65per user, per month, excluding VAT

Best for: One monthly service for your whole IT

See Managed IT services

Which Microsoft 365 plan do you need?

Most small businesses choose between these three, designed for up to 300 users. We can mix plans so each person has what they need.

Business Basic

The essentials
  • Web and mobile apps
  • Email and Teams

Business Standard

Everything in Basic, plus:
  • Desktop Office apps

Business Premium

Everything in Standard, plus:
  • Intune device management
  • Conditional Access
  • Microsoft Defender for Business

Thinking about security? See upgrading to Business Premium.

Results

What our clients say

Run Communications logo
“Great service from the team at ABCOM. Regular support across Microsoft 365 (Office 365), email, Teams, etc for a number of years now. Great support for businesses in Brighton / Sussex.”
Steve Chisholm Run Communications, Hove
Facilities firm · Growth40+ staffworking remotely, with Cyber Essentials achieved
The problem
Outdated systems and ad-hoc support couldn’t keep up with growth.
What we did
Fully managed IT with Microsoft 365, SharePoint and Teams, monitoring, secure backups and a managed firewall.
Read the case study
How it works

From review to ongoing support

A clear plan up front, no surprises, and one team looking after it afterwards.

  1. Step 1

    Review

    We look at your licences, security settings, sharing and backup, and explain what we find in plain English.

  2. Step 2

    Clear plan

    You get a written plan and a fixed quote for any project work, with priorities agreed together.

  3. Step 3

    Migrate and harden

    We carry out the work out of hours where possible, test everything and help your team on the first morning.

  4. Step 4

    Ongoing support

    Our helpdesk handles changes and problems, and we keep your settings in line as Microsoft updates the platform.

ABCOM team members talking through a support job at our officeAn ABCOM engineer preparing equipment in our workshopAn ABCOM engineer working at a desk
Let’s talk

Book your Microsoft 365 review

We will look at your licences, security and backup, and give you a clear, no-obligation plan.

Microsoft 365 questions answered

Questions about Copilot and AI? See our AI & Copilot FAQs

Microsoft 365 is a trademark of the Microsoft group of companies.

Which Microsoft 365 plan does my business need?

Most small businesses choose between Business Basic, Business Standard and Business Premium, which are designed for up to 300 users. Basic covers web and mobile apps with email and Teams, Standard adds the desktop Office apps, and Premium adds security features such as Intune device management, Conditional Access and Microsoft Defender for Business. We can mix plans so each person has what they need.

Do I need a separate backup for Microsoft 365?

We recommend it. Microsoft protects the service itself, but deleted or overwritten items are only kept for a limited period and ransomware or a mistake can affect your data. An independent backup lets us restore mailboxes, files and Teams data from a specific point in time.

How long does a migration to Microsoft 365 take?

It depends on the number of users and how much data you have. For a typical small business the planning and move take from a few days to a couple of weeks, with the final switch-over usually done in the evening or at a weekend.

Can you migrate us from Google Workspace?

Yes. We move email, calendars, contacts and files from Google Workspace into Exchange Online, OneDrive and SharePoint, and help staff get used to the new apps.

Can you take over support of our existing Microsoft 365 tenant?

Yes. With your permission we are given delegated admin access to your tenant, review how it is set up, and fix anything urgent before taking over day-to-day support.

Will email be down during the move?

We plan the switch-over so mail keeps flowing. There may be a short window while DNS changes take effect, which is why we schedule it outside working hours and check everything afterwards.

Does Microsoft 365 make us Cyber Essentials compliant?

Not on its own. A well-configured tenant covers important controls such as multi-factor authentication and admin account separation, but Cyber Essentials also covers your devices, firewalls, software updates and malware protection.

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