We aim to keep billing clear, predictable, and easy to understand.
Accepted payment methods
We accept:
- Direct Debit
- Bank transfer (BACS)
- PayPal
- SumUp payment links (where appropriate)
Hardware and one-off services
- Hardware is typically paid in advance
- One-off services are usually invoiced on completion
Contract customers and regular billing
Clients on managed service contracts receive agreed trading terms.
For customers paying by Direct Debit:
- 1st of the month: Managed IT support and subscription services
(e.g., Microsoft 365, secure offsite backup) - 20th of the month: Telecoms and broadband services
If you have a question about an invoice or payment, our team can help.
Want this looked after for you?
ABCOM has supported Sussex businesses and charities since 1996 and is an NCSC Assured Service Provider – Cyber Advisor (Cyber Essentials). Talk to a real person about your IT.
Also read
How ABCOM can help
Talk to a real person at our Burgess Hill office. We are an NCSC Assured Service Provider and have supported Sussex businesses since 1996.