There are several ways to contact ABCOM IT Solutions, depending on what is most convenient for you.
We encourage people to get in touch — a conversation is often the quickest way to get clarity.
Contact details
You can contact us using any of the following:
- Phone: 01444 871200
- Email: hello@abcom.co.uk
- Website: Contact form via our website
Calling or emailing directly is usually the fastest way to speak to a member of the team.
When to contact us
Our standard office hours are:
- Monday to Friday
- 9:00 am to 5:00 pm
Outside these hours, monitoring and automation continue to run, and out-of-hours or emergency support may be available depending on your agreement.
What to include when you get in touch
To help us respond efficiently, it can be useful to include:
- Your organisation name
- Whether you are a business or a charity
- A brief description of what you’d like help with
- Any time sensitivity (for example, upcoming renewals or issues)
This isn’t essential, but it helps us direct your enquiry appropriately.
New and existing clients
- Existing clients can contact us directly using the usual support channels.
- New or prospective clients are welcome to call or email to start a conversation. There is no obligation.
We encourage early contact, particularly where organisations are approaching contract renewals or planning changes.
A final note
If you’re unsure whether your question is the right one to ask, it’s still worth getting in touch. We’re happy to point you in the right direction.
Want this looked after for you?
ABCOM has supported Sussex businesses and charities since 1996 and is an NCSC Assured Service Provider – Cyber Advisor (Cyber Essentials). Talk to a real person about your IT.
Also read
How ABCOM can help
Talk to a real person at our Burgess Hill office. We are an NCSC Assured Service Provider and have supported Sussex businesses since 1996.