The ABCOM difference
Why Sussex businesses choose ABCOM
IT support that knows your business, not just your ticket number.
ABCOM helps businesses across Sussex keep their people working, their systems secure and their plans moving. You get a local team you can speak to, practical advice and support that looks beyond the immediate fix.
Talk to ABCOMSee our client results
Client results
Real results for Sussex and London organisations
Three examples of what changes when a business moves its IT to ABCOM. Each links to the full story.
The problem: an 11-year-old server, tape backups, slow systems and a SIP trunk phone setup costing over £300 a month.
What we did: moved them to Microsoft 365 with automated offsite backups, set up remote access and replaced the phones with flexible VoIP.
The outcome: £146 saved every month, and staff were working remotely before lockdown hit.
Read the case study →The problem: round-the-clock services across several sites needed resilient, secure IT on a tight budget.
What we did: upgraded hardware, rolled out broadband, moved to cloud telecoms, added secure firewalls and sourced charity software discounts.
The outcome: seamless multi-site operations, stronger security and over £900 saved.
Read the case study →The problem: outdated systems and ad-hoc support couldn’t keep up, and the directors needed stability and compliance fast.
What we did: rolled out fully managed IT with Microsoft 365, SharePoint and Teams, monitoring, secure backups and a managed firewall.
The outcome: remote working for 40+ staff and Cyber Essentials achieved for client assurance.
Read the case study →What’s different
Four things you’ll notice working with us
Every IT company says it’s different. Here’s what that means in practice at ABCOM.
A team you get to know
You speak to the same small team in Burgess Hill. Nicola runs the helpdesk, and our engineers learn your systems, your people and your quirks.
Security built into everyday IT
Security isn’t an extra we try to sell you. MFA, updates, backups and Microsoft 365 hardening are part of how we run your IT. We’re an NCSC Assured Service Provider – Cyber Advisor (Cyber Essentials).
Advice that fits a small business
Clear prices and honest recommendations, not the most expensive option. Managed IT starts at £65 per user per month, and we look for savings on licences and phone bills.
One team across IT, connectivity and phones
Your IT support, broadband and phone system sit with one team, so there’s no finger-pointing between suppliers when something stops working.
The people behind it
Who answers the phone, and who oversees the work
When you call ABCOM, you reach our own team in Burgess Hill, not a call centre.
Getting started
What starting with ABCOM looks like
No big leap. A conversation first, then a clear plan before anything changes.
A conversation
Tell us what’s working, what isn’t and what’s coming up for your business.
A review of your IT
We look at Microsoft 365 or Google, licences, devices, security and connectivity, and visit your site.
Agreed priorities
You get a red, amber and green plan, with clear prices, so you decide what happens first.
Onboarding
We coordinate the handover from your current provider, put monitoring in place and keep you updated.
What we can help with
Our services
Local IT support in Burgess Hill, Brighton & Hove and Crawley.
Let’s talk
Tell us what’s frustrating you about your IT
Slow systems, unanswered tickets, worries about security or a contract that’s up for renewal. We’ll listen, then give you honest advice on what to do next.
Talk to ABCOMor call 01444 871200