How do we stop spam and spoofed emails reaching our staff?

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Last updated: 9 November 2026

The short answer

Use proper spam filtering to stop malicious email before it reaches the inbox, because traditional filters alone are not enough. Spam now delivers fake invoices, urgent requests that appear to come from the boss and delivery notices. Pair filtering with staff awareness and checks on your domain.

What spam looks like now

Fake invoices

Messages that look like a routine bill but are designed to steal money or data.

Urgent requests from the boss

A message that appears to come from a senior person and presses staff to act quickly.

Delivery notices

Notices that seem legitimate but lead staff to click.

Malware and data theft

Spam is one of the easiest ways criminals break in, to steal data, install malware or trick staff into costly mistakes.

Layers that help

Layers against spam and spoofed email
Layer What it does
Spam filtering Stops malicious email before it reaches the inbox
Staff awareness Helps people spot fake invoices, urgent requests and impersonation
Bank detail checks Verify every bank detail change by phone, on a number you already hold
Domain protection SPF, DKIM and DMARC help stop criminals sending email as your domain

Why it matters: in the Cyber Security Breaches Survey 2025/26, phishing affected 38% of UK businesses and impersonation 12%, as summarised in our UK cyber attack statistics. Read how to stop criminals sending emails as your domain, and see our guide to deepfake, vishing and QR code phishing scams.

How ABCOM helps

We set up and manage spam filtering as part of our managed IT services, and ABCOM offers a free guide on how modern spam works, why traditional filters are not enough and practical steps to protect your business.

Quick answers

Why are traditional spam filters not enough?

The source article says spam has changed and slips past defences, often looking harmless. A layered approach with proper filtering and staff awareness is more effective.

What is a spoofed email?

An email that appears to come from someone you trust, such as the boss or your own domain. SPF, DKIM and DMARC help stop criminals sending email as your domain.

Is there a free guide?

Yes. ABCOM has a free guide to how modern spam works and the practical steps to protect your business. Use the link in the sources below.

Spam and fake emails still getting through? Talk to ABCOM about proper filtering.

Talk to ABCOM

Related answers and guides

Sources and further reading

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