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How Can We Help?
Yes, we provide Service Level Agreements (SLAs) to ensure uptime and performance, giving you peace of mind about our service’s reliability.
The SLA are embedded into our helpdesk ticketing system so all our engineers are aware of timescales they are working to.
The main thing is to keep you in the loop on any issues and what the resolution will be and when it will be fixed.
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ABCOM has supported Sussex businesses and charities since 1996 and is an NCSC Assured Service Provider – Cyber Advisor (Cyber Essentials). Talk to a real person about your IT.
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How ABCOM can help
Talk to a real person at our Burgess Hill office. We are an NCSC Assured Service Provider and have supported Sussex businesses since 1996.