Last updated: 7 November 2026
Managed IT support is usually priced as a fixed monthly fee per user or per device, covering helpdesk, monitoring, patching and security. The price depends on how much is included, such as security tooling, backup, on-site visits and compliance support. ABCOM publishes its current monthly plan prices on its local IT support pages and quotes extras separately.
What drives the price
| Factor | Effect on price | What to ask |
|---|---|---|
| Number of users and devices | Linear: more users, higher fee | Is it per user, per device or both? |
| Security included | EDR, email filtering and monitoring add value | Is 24/7 monitoring included or extra? |
| Backup and recovery | Often an add-on | Is Microsoft 365 backup included? |
| On-site visits | Remote-first is cheaper | Are visits included or charged? |
| Compliance support | Cyber Essentials help and reporting | Is Cyber Essentials readiness included? |
| Contract term | Longer terms can lower the rate | What is the notice period and cooling-off? |
Questions to ask any provider
- What exactly is included in the monthly fee, in writing?
- What is quoted separately (projects, hardware, out-of-hours)?
- Are there set-up or onboarding charges?
- Who is accountable if a security incident happens?
- Can you see response-time targets and reports?
Where to see ABCOM prices
Our current monthly plan prices are on each local page, for example IT support Brighton and Hove. Our guide How much does IT support cost in Sussex? and the in-house vs outsourced comparison go deeper.
Quick answers
Is outsourced IT cheaper than hiring someone?
Often yes for small businesses, because you get a team with security tooling and cover for holidays and sickness for less than a single salary. Our in-house vs outsourced guide compares them.
What is not usually included in a monthly IT fee?
Projects such as office moves or migrations, new hardware, and sometimes out-of-hours or on-site work. Always ask for these to be listed.
Want a clear, all-in monthly quote with no surprises? Book a free review.
Related answers and guides
- How much does IT support cost in Sussex?
- In-house vs outsourced IT support
- Do you provide IT support near me?
- Managed IT services
- All ABCOM FAQs
Sources and further reading
Related questions
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