Last updated: 7 November 2026
Yes. ABCOM provides managed IT support from its Burgess Hill office to businesses and charities across Sussex and London, including Brighton and Hove, Crawley, Horsham, Haywards Heath, Worthing, Lewes and Eastbourne. Most issues are fixed remotely, with engineers on site where needed. Support is available 8am to 6pm, Monday to Friday.
Where we support
| Area | Local page |
|---|---|
| Burgess Hill (head office) | IT support Burgess Hill |
| Haywards Heath | IT support Haywards Heath |
| Brighton and Hove | IT support Brighton and Hove |
| Crawley | IT support Crawley |
| Horsham | IT support Horsham |
| Worthing | IT support Worthing |
| Lewes | IT support Lewes |
| Eastbourne | IT support Eastbourne |
| London | IT support London |
| Elsewhere in the UK | Remote IT support across the UK |
How support works
- Call our helpdesk on 01444 871 200 or email hello@abcom.co.uk
- Most issues are fixed remotely, often within minutes
- Engineers visit on site for hardware, networking and cabling
- Devices are monitored around the clock, with analysts watching for threats
- Our office is at Unit 3, Ashwyn Business Centre, Marchants Way, Burgess Hill RH15 8QY
Sectors we support
We support accountants, dental practices, charities, estate agents, manufacturers and recruitment agencies.
Quick answers
Do you offer on-site IT support?
Yes. Most faults are fixed remotely, and our engineers attend on site across Sussex and London when hardware, networking or cabling needs hands-on work.
What are your support hours?
Our helpdesk is open 8am to 6pm, Monday to Friday, with a ticket response target of 2 hours in those hours. Endpoint monitoring runs 24 hours a day.
Book a free 20-minute call or a free IT review with the local Burgess Hill team.
Related answers and guides
- How much does IT support cost per user?
- Managed IT services
- In-house vs outsourced IT support
- Contact ABCOM
- All ABCOM FAQs
Sources and further reading
Related questions
Want this sorted for you?
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